> ## Documentation Index
> Fetch the complete documentation index at: https://help.askfunnel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resend or cancel a pending invite

> Send an invitation again, or cancel it, before your teammate joins.

An invitation stays pending until the person accepts it. From the **Pending invites** tab you can send it again if they cannot find the email or the link ran out, or cancel it if you no longer want them to join.

**Before you start**, you need:

* An invitation that has not been accepted yet. See [Invite a teammate or client](/workspaces/give-access).
* To be the person who sent the invitation, or a Global Admin. Only they can resend or cancel it.

## Important to note

<Warning>
  * An invitation link works for 7 days. Resending sends a new link that works for 7 days from that moment, and the old link stops working.
  * A role that uses a team seat reserves the seat while the invitation is pending. Cancelling frees it.
</Warning>

## Manage a pending invite

<Steps>
  <Step title="Open Pending invites">
    1. Click your profile picture in the top right corner, then click **"Members"**.
    2. Click the **Pending invites** tab. The number in brackets is how many invitations are waiting.

    Workspace Admins: click the **...** menu on your workspace card, then **"Workspace settings"**, then **Members**, then **Pending invites**.

    <img src="https://mintcdn.com/askfunnel/cSURbWHQtD15itC8/images/workspaces/pending-invites/pending-tab.png?fit=max&auto=format&n=cSURbWHQtD15itC8&q=85&s=875257a2752c84a0547652b622355d1b" alt="The Members page with the Pending invites tab highlighted" width="2000" height="343" data-path="images/workspaces/pending-invites/pending-tab.png" />

    Each row shows the email, when it was invited and when it expires, the role and the workspace.
  </Step>

  <Step title="Resend or cancel">
    Use the buttons in the **Actions** column:

    * **Resend:** Click **"Resend"** to email a new link. You see a message such as "Invitation resent to [sofia.alvarez@example.com](mailto:sofia.alvarez@example.com)."
    * **Cancel:** Click **"Cancel"**. A window asks **Cancel invite to [sofia.alvarez@example.com](mailto:sofia.alvarez@example.com)?** Click **"Cancel invite"** to confirm, or **"Keep invite"** to go back. You then see "Invitation to [sofia.alvarez@example.com](mailto:sofia.alvarez@example.com) cancelled."

    <img src="https://mintcdn.com/askfunnel/cSURbWHQtD15itC8/images/workspaces/pending-invites/resend-and-cancel.png?fit=max&auto=format&n=cSURbWHQtD15itC8&q=85&s=015725c40341391b535baefb8ef3e6ea" alt="The Resend and Cancel buttons in the Actions column, highlighted" width="2000" height="617" loading="lazy" data-path="images/workspaces/pending-invites/resend-and-cancel.png" />

    <img src="https://mintcdn.com/askfunnel/cSURbWHQtD15itC8/images/workspaces/pending-invites/cancel-dialog.png?fit=max&auto=format&n=cSURbWHQtD15itC8&q=85&s=6057c532ebae4970011f84e31ae28379" alt="The Cancel invite window, which asks you to confirm before the invitation is cancelled" width="1470" height="540" loading="lazy" data-path="images/workspaces/pending-invites/cancel-dialog.png" />
  </Step>
</Steps>

## How do I know it is working?

* After a resend, the person receives a new email with a new link.
* After a cancel, the invitation leaves the list, its link stops working and the seat it reserved is free again. You can invite the person again later.
* When someone accepts, they move from **Pending invites** to the **Members** tab.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Resend or Cancel shows an error">
    Only the person who sent the invitation or a Global Admin can resend or cancel it. Ask one of them to do it.
  </Accordion>

  <Accordion title="My teammate says the link is not valid">
    The invitation may have expired, been cancelled or already been accepted. Check the **Members** tab, and if they are not there, click **"Resend"** on the **Pending invites** tab.
  </Accordion>

  <Accordion title="I see that I sent too many invites in the last hour">
    AskFunnel limits how many invitations and resends you can send in an hour. Wait a little and try again.
  </Accordion>
</AccordionGroup>

## What to do next

<Columns cols={2}>
  <Card title="Invite a teammate or client" icon="envelope" href="/workspaces/give-access">
    Send a new invitation and choose a role.
  </Card>

  <Card title="Team seats" icon="users" href="/workspaces/team-seats">
    See which roles use a seat.
  </Card>
</Columns>

Need help? Email [support@askfunnel.com](mailto:support@askfunnel.com).