> ## Documentation Index
> Fetch the complete documentation index at: https://help.askfunnel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How the 14-day free trial works

> Try AskFunnel free for 14 days on Starter, Growth or Scale, with no credit card.

<Callout icon="star" color="#155DFC">
  Available on: **Starter, Growth and Scale**. Enterprise has no self-serve trial.
</Callout>

Try a plan free for 14 days. Every new AskFunnel account can do it. You do not need a credit card, and you are never charged unless you choose to subscribe.

With the free trial, you can:

* **Try any self-serve plan.** Pick Starter, Growth or Scale. You get that plan's limits and features for the whole trial. See [Choose the right plan](/billing/choose-a-plan) to compare them.
* **Start without a card.** Nothing is charged when the trial starts, and nothing is charged when it ends.
* **Switch plans for free.** During the trial you can move to a different plan at no cost. Your trial end date stays the same.
* **Subscribe when you are ready.** You can subscribe at any point in the 14 days.

**Before you start**, you need:

* A permanent email address. Temporary email addresses cannot start a trial, and you get one free trial.

## Important to note

<Warning>
  * Every trial includes 100 AI credits per month, whichever plan you try. The plan's full allowance unlocks when you subscribe.
  * Subscribing ends the trial. If you subscribe on day 5, you are charged that day and the remaining trial days end.
</Warning>

## Start your free trial

<Steps>
  <Step title="Create your account">
    Sign up and answer the quick setup questions. See [Create your account](/getting-started/create-account) if you need a walkthrough.
  </Step>

  <Step title="Pick a plan">
    On the last setup screen, **Welcome to AskFunnel!**, you see the message "Pick a plan to start your 14-day free trial. No credit card required."

    Use the **Monthly** and **Yearly** switch at the top to see prices for each billing cycle. The switch only sets the cycle we suggest when you subscribe later. You can change it then.

    <img src="https://mintcdn.com/askfunnel/LRqKSARrAmDYPt5e/images/billing/free-trial/pick-a-plan.png?fit=max&auto=format&n=LRqKSARrAmDYPt5e&q=85&s=2e1e9a1b03947c535e438f07ede58f70" alt="The plan step of the setup form with Starter, Growth, Scale and Enterprise side by side, and the Start free trial button on Growth highlighted" width="2000" height="1595" data-path="images/billing/free-trial/pick-a-plan.png" />
  </Step>

  <Step title="Click Start free trial">
    Click **"Start free trial"** under the plan you want. Your trial starts right away and you land in your dashboard. Enterprise is set up with our team, so click **"Contact us"** on the Enterprise plan to book a call.
  </Step>
</Steps>

## Check how many days you have left

* The plan badge in the top right corner of the dashboard shows the days left, for example **14d left**. Click it to see your usage.
* In **Settings**, under **Subscription**, open **"Plan"**. It shows **Your trial ends on** and the date.

See [Check your plan and usage](/billing/plan-and-usage) for details.

## Subscribe during your trial

When you are ready to keep your plan, click your profile picture and, under **Subscription**, click **"Plan"**, then **"Change plan"**. Pick your plan and click **"Continue to payment"**. You are charged the same day and your trial ends. The full steps are in [Upgrade your plan](/billing/upgrade).

If you only want to try a different plan, select it and click **"Move your trial to \[plan name], free"** instead. There is no charge.

<img src="https://mintcdn.com/askfunnel/LRqKSARrAmDYPt5e/images/billing/free-trial/move-trial.png?fit=max&auto=format&n=LRqKSARrAmDYPt5e&q=85&s=523d816e679868744e9ecace1816bdbb" alt="The Choose your plan page with Starter selected and the Move your trial to Starter, free link highlighted under Continue to payment" width="2000" height="1528" loading="lazy" data-path="images/billing/free-trial/move-trial.png" />

## What happens when the trial ends

If you do not subscribe, you are not charged, because no payment method was ever saved. Here is what you see:

* **Trial ended.** The plan badge changes to **Trial ended**, and you have a grace period of 7 days to subscribe while you can still use your account.
* **Locked dashboard.** After the grace period, the dashboard shows **Your free trial has ended**. A Global Admin can click **"Upgrade plan"** to subscribe. Your data stays safe and comes back the moment you subscribe.
* **Paused funnels.** We email you before your live funnels are paused. Paused funnels stop collecting leads until you subscribe.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I am worried I will be charged when my trial ends">
    You will not be charged automatically. A free trial has no payment method on file, so nothing can be charged. You are only charged after you subscribe and pay on the checkout page.
  </Accordion>

  <Accordion title="It says I already used my free trial">
    Each person gets one free trial, so a second one cannot be started with the same account or email address. You can subscribe to a plan instead. If you think this is a mistake, email support and we will look into it.
  </Accordion>

  <Accordion title="My AI credits show 100, not the amount on my plan">
    Trials are limited to 100 AI credits per month, and the plan badge menu shows this limit. When you subscribe, your plan's full monthly allowance applies.
  </Accordion>

  <Accordion title="I do not see a Change plan or Upgrade plan button">
    Only Global Admins (the organization owner, or anyone they gave that role to) can change plans. Ask your Global Admin to subscribe.
  </Accordion>
</AccordionGroup>

## What to do next

<Columns cols={3}>
  <Card title="Make the most of your free trial" icon="list-check" href="/billing/make-the-most-of-your-trial">
    A short checklist to test what matters before your 14 days are up.
  </Card>

  <Card title="Choose the right plan" icon="tags" href="/billing/choose-a-plan">
    Compare price, limits and features.
  </Card>

  <Card title="Upgrade your plan" icon="arrow-up" href="/billing/upgrade">
    Subscribe when you are ready.
  </Card>
</Columns>

Need help? Email [support@askfunnel.com](mailto:support@askfunnel.com).
