> ## Documentation Index
> Fetch the complete documentation index at: https://help.askfunnel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Downgrade your plan

> Move to a smaller plan or lower your add-ons. It takes effect at your next renewal.

Move to a smaller plan or lower your add-ons if you no longer need as much room. A downgrade never charges you today. It takes effect at your next renewal, and you keep your current plan, and everything you have today, until then.

**Before you start**, you need:

* A Global Admin role (the organization owner, or anyone they gave that role to). Only a Global Admin can change the plan.
* A look at what the smaller plan includes. See [Choose the right plan](/billing/choose-a-plan).

## Important to note

<Warning>
  * Live funnels and team seats can go over the new limit. Funnels already live keep running and members keep their access. But you cannot publish a new funnel or publish changes, or add team members, until you are back under the limit.
  * New leads above the lower monthly limit are locked. Locked leads are saved but hidden until you add capacity. Leads you already have stay visible.
  * Some features end when you move to Starter. You lose the Meta Conversions API, webhooks, live calendar tracking and voice notes, and email flows can have only one message. The "Made with AskFunnel" footer comes back on your funnels.
</Warning>

## Downgrade your plan

<Steps>
  <Step title="Open the plan page">
    1. Click your profile picture in the top right corner.
    2. Under **Subscription**, click **"Plan"**.
    3. Click **"Change plan"**.
  </Step>

  <Step title="Pick the lower plan or lower add-ons">
    1. Click **"Select"** under the plan you want to move to.
    2. To lower add-ons instead, choose a smaller option in the drop-down lists on the right.
    3. If you have more live funnels or team seats than the new plan covers, a box titled **Some usage exceeds this plan** explains what will happen. You can switch anyway, or raise the drop-down options to keep everything as it is.
  </Step>

  <Step title="Review the change">
    Click **"Review changes"**. The **Review your change** window shows **When** the change happens, **Today** with **No charge**, and **From then** with your new price.
  </Step>

  <Step title="Schedule the downgrade">
    Click **"Schedule downgrade"**. You see **Downgrade scheduled for \[date]. You keep your current plan until then.**

    On the **Plan** page, a banner now reads **Changes to \[plan name] on \[date].**
  </Step>
</Steps>

## Change your mind before the date

On the **Plan** page, click **"Keep current plan"** in the banner. You see **Downgrade canceled. You're staying on your current plan.** Upgrading again before the date also cancels the scheduled downgrade.

## Switch from yearly to monthly billing

Use the same steps and choose **Monthly** with the switch on the right. Your plan and add-ons stay the same, only your billing cycle changes. The window shows **"Schedule the switch"** instead of **"Schedule downgrade"**, and the switch happens when your yearly period ends.

## How do I know it is working?

* The **Plan** page shows the **Changes to \[plan name] on \[date]** banner.
* Your plan and limits stay the same until that date, then change to the lower plan.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I am on a free trial and want a smaller plan">
    During a free trial you can move to another plan for free. Select the plan and click **"Move your trial to \[plan name], free"**. See [How the 14-day free trial works](/billing/free-trial).
  </Accordion>

  <Accordion title="I want to stop paying completely">
    Cancel your subscription instead. See [Cancel or resume your subscription](/billing/cancel-or-resume).
  </Accordion>

  <Accordion title="I expected money back when I downgraded">
    Nothing is charged when you schedule a downgrade, and you keep the higher plan you already paid for until your next renewal.
  </Accordion>

  <Accordion title="I cannot switch my billing cycle while I have a discount">
    You cannot switch while a promotional discount with an end date is active. Email support and we will help you change your cycle.
  </Accordion>
</AccordionGroup>

## What to do next

<Columns cols={3}>
  <Card title="Check your plan and usage" icon="gauge-high" href="/billing/plan-and-usage">
    See your limits before the change takes effect.
  </Card>

  <Card title="Cancel or resume your subscription" icon="circle-xmark" href="/billing/cancel-or-resume">
    Stop your plan from renewing.
  </Card>

  <Card title="View your billing and invoices" icon="file-invoice" href="/billing/billing-and-invoices">
    Find receipts and payment history.
  </Card>
</Columns>

Need help? Email [support@askfunnel.com](mailto:support@askfunnel.com).